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Privacy Policy

Midnight Mama Knits ("we," "our," or "us") operates this website hosted on the Wix platform. We are committed to safeguarding your personal information and ensuring that it is collected, used, and disclosed in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, and protect your personal information and your rights regarding your data.

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Information We Collect

When you use our website, we may collect the following types of personal information:

  • Personal Information:

    • Name

    • Email address

    • Mailing and billing addresses

    • Phone number

    • Payment details (e.g., credit card information)

  • Usage Data:

    • Information about how you interact with our website (e.g., pages visited, time spent on the site, and purchase history).

    • Collected through cookies and other tracking technologies.

  • Communications:

    • Information provided when contacting us, such as messages or inquiries.

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How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders, including payment processing and delivery.

  • To respond to your inquiries or requests.

  • To communicate with you regarding updates, promotions, or newsletters (only if you have opted in).

  • To comply with legal and regulatory obligations.

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Consent

By providing us with your personal information, you consent to our collection, use, and disclosure of your information as outlined in this policy.

You have the right to withdraw your consent at any time by contacting us at info@midnightmamaknits.com. Please note that withdrawing consent may affect our ability to provide you with certain services or products.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you interact with our site and enable us to offer a more personalized experience.  You can manage or disable cookies through your browser settings, but please note that this may affect some features of the website.

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Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it in the following cases:

  • Service Providers:
    We work with third-party vendors (e.g., Wix, payment processors, shipping carriers) to provide services such as payment processing, order fulfillment, and website hosting. These providers are bound by confidentiality agreements and must comply with applicable privacy laws.

  • Legal Requirements:
    We may disclose your information if required by law or to protect our rights or comply with legal processes.

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Data Storage and Security

Your personal information is stored on Wix’s secure servers and may also be stored on secure third-party systems (e.g., payment processors).

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Your Rights

As a resident of Canada, you have the following rights regarding your personal information:

  • The right to access your personal information and request corrections if it is inaccurate or incomplete.

  • The right to withdraw consent for marketing communications at any time.

  • The right to request the deletion of your personal information, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at info@midnightmamaknits.com.

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Retention of Information

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before sharing your information.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. Please review this page periodically to stay informed.

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Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, you can reach us at:

We value your trust and are committed to protecting your personal information. Thank you for supporting Midnight Mama Knits.

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Effective Date: January 1, 2025

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